Integration Guide: Deactivate a Card

Enable members to unenroll their cards in cases where they do not want to track their transactions anymore.

 Graphical user interface, application

Description automatically generated

Olive API

Using a specific cardId, you can:

  1. Display the member's card details
    Endpoint: Show card details (GET /cards/{id})
  2. Deactivate the card
    Endpoint: Deactivate a Card (POST /cards/{id}/deactivate)

Olive Customer Portal

To deactivate a card in the Customer Portal:

  1. Navigate to the Cards section of the Customer Portal
  2. Search for the card using last 4 and card scheme (E.g., Visa, Mastercard)
  3. Click the cardId to open Card Details page
  4. Click Deactivate

For more information on card un-enrollment, including use cases and things to consider, see Unenroll a Card.