Cards

This section of the Customer Portal is where you can search for specific enrolled cards, view their details and related transactions, and deactivate them.

To locate a specific enrolled card:

  1. Search for a card by its last 4 digits and card scheme
  2. (Optional) Click Show filters to also filter by the card expiry date
  3. Click the ID of a card to navigate to the Card Detail Page

Card Detail Page

The Card Detail Page includes several details about a member’s enrolled card. 

  • Card Nickname: The member-provided nickname of the card
  • Created Date: The date and time at which the card was enrolled
  • Updated Date: The date and time at which the card was updated
  • Member ID: The member ID of the cardholder
  • Last 4 Digits: The last 4 digits of the PAN
  • Scheme: The associated card scheme/network (E.g., Visa, Mastercard, etc.)
  • Active: Whether the card is enrolled in the Olive platform
  • Integration Status: Whether the card was successfully enrolled on the network side
  • Default: Whether the card is the member’s default 

Transactions: Under this tab, you can see all of the card’s tracked purchases. Use Purchase Date or other filters to find specific transactions.

In Sandbox, you can create a test transaction to simulate a purchase by clicking the + Transaction button.

Client Card Transactions: Under this tab, you can see transactions related to a specific card, including round up charges. Use Created Date or other filters to find specific transactions. 

If you have configured a payment gateway in Olive, you can create a client card transaction (I.e., charge for roundups) by clicking the + Transaction button.

Creating a client card transaction in production will charge the member's card. 

Round Up Rules: Under this tab, you can see which round up rules are applied to this card. You can remove a round up rule or update the order of round up rules from here. 

Deactivate Card: Clicking Deactivate will unenroll the card from your programs, and transactions will no longer be tracked.