This section of the Customer Portal is where you can search for specific enrolled cards, view their details and related transactions, and deactivate them.
To locate a specific enrolled card:
- Search for a card by its last 4 digits and card scheme
- (Optional) Click Show filters to also filter by the card expiry date
- Click the ID of a card to navigate to the Card Detail Page
Card Detail Page
The Card Detail Page includes several details about a member’s enrolled card.
- Card Nickname: The member-provided nickname of the card
- Created Date: The date and time at which the card was enrolled
- Updated Date: The date and time at which the card was updated
- Member ID: The member ID of the cardholder
- Last 4 Digits: The last 4 digits of the PAN
- Scheme: The associated card scheme/network (E.g., Visa, Mastercard, etc.)
- Active: Whether the card is enrolled in the Olive platform
- Integration Status: Whether the card was successfully enrolled on the network side
- Default: Whether the card is the member’s default
Transactions: Under this tab, you can see all of the card’s tracked purchases. Use Purchase Date or other filters to find specific transactions.
In Sandbox, you can create a test transaction to simulate a purchase by clicking the + Transaction button.
Client Card Transactions: Under this tab, you can see transactions related to a specific card, including round up charges. Use Created Date or other filters to find specific transactions.
If you have configured a payment gateway in Olive, you can create a client card transaction (I.e., charge for roundups) by clicking the + Transaction button.
Creating a client card transaction in production will charge the member's card.
Round Up Rules: Under this tab, you can see which round up rules are applied to this card. You can remove a round up rule or update the order of round up rules from here.
Deactivate Card: Clicking Deactivate will unenroll the card from your programs, and transactions will no longer be tracked.